At Energy Casino, we prioritize the protection of your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and related platforms. We are committed to maintaining the highest security standards, including GDPR (General Data Protection Regulation) guidelines.
1. Data Controller
The controller of your personal data is Probe Investments Limited, a company registered under Maltese law. Any questions regarding data processing can be directed to our Data Protection Officer at the e-mail address: [email protected].
2. What data do we collect?
When registering and using our services, we may ask you to provide the following information:
- Identification data: name, surname, date of birth, gender.
- Contact data: e-mail address, phone number, residential address.
- Financial data: payment method information, deposit and withdrawal transaction history.
- Technical data: IP address, login data, browser type, time zone, location settings, and operating system.
- Usage data: information about how you use our website, which games you choose, and how long you play them.
3. For what purposes do we process your data?
Your personal data is processed solely for lawful purposes, such as:
- Configuring, managing, and administering your player account.
- Processing your bets and financial transactions (deposits and withdrawals).
- Providing customer support services and responding to your inquiries.
- Fulfilling legal obligations, including Anti-Money Laundering (AML) and Know Your Customer (KYC) verification.
- Informing you about promotional offers, bonuses, and news (only if appropriate consent is given).
4. Who do we share your data with?
Energy Casino does not sell your personal data to third parties. However, we may share your data with the following entities solely for the purposes specified in this policy:
- Payment service providers to process your transactions.
- Game software providers (only to the extent necessary for gameplay, e.g., player ID).
- Law enforcement agencies, regulatory bodies, and government institutions if required by applicable law.
- Fraud prevention and identity verification agencies.
5. Cookies
Our website uses cookies to improve the quality of services provided, remember your preferences, and deliver personalized content and advertisements. Users can manage cookie settings via their web browser settings. Detailed information can be found in our separate Cookie Policy.
6. Your Rights
According to GDPR regulations, you have the right to:
- Access your personal data and receive a copy of it.
- Rectify incorrect or incomplete data.
- Erase data (the "right to be forgotten"), provided it does not conflict with our legal obligations regarding data retention.
- Restrict the processing of your data.
- Transfer data to another controller.
- Object to the processing of data for direct marketing purposes.
To exercise your rights, please contact our support team at [email protected].
7. Changes to the Privacy Policy
We reserve the right to periodically update this Privacy Policy. We will inform you of any significant changes via email or through a notification on our website. We recommend checking this page regularly to ensure you are up to date with our privacy practices.
Last updated: March 2026